Luftwaffe Archives and Records Group (LWAG) site in trouble yet again

[Richard T. Eger]

Dear All,

Here is a further update as posted on LWAG on the situation as I addressed the membership sign-up issue for prospective new members. In a nutshell, the system works, but the confirmining e-mail is more than likely ending up in the prospective new member's spam folder. If he fails to look for it here, he'll never complete the membership registration:

"Dear prospective new members,

As I had mentioned in my previous message, about a month ago I seemed to have stopped getting the required reply to the site's confirming e-mail for new members. I have now independently checked the registration process and the system is working, but quite likely the confirming e-mail from the site to which you must respond is being diverted to your spam folder. Therefore, you will need to retrieve it from this folder in order to complete the registration process.

My guess is that heightened spam attacks have forced many Internet Service Providers to put tighter restrictions on whether to accept a piece of e-mail as legitimate or treat it as spam. I will investigate further to see if the site's e-mail can be "desensitized" to avoid it ending up in your spam folder. But, for now, this is likely where you will have to go if you want to become a site member.

In the meantime, I will continue to pursue the service provider issue noted in my previous e-mail."

Regards,
Richard

[Ruy Horta]

Richard,

If I understand correctly this is a problem that is caused by the new member's isp mail settings. Many providers block e-mail generated by php and vBulletin does use this method for e-mail (including the registration process). The only way around this is to set up the mail to be send through smtp.

TOCH! has had the same issue for some time, some people will not get their activation E-mail, but I haven't had any time to change the settings / set up a new mail routine.

Hope this helps.

[Richard T. Eger]

Dear Ruy,

I did get a bit of advice from one of the vBulletin forums. There, Dave suggested that one of the phrases in the site's e-mail message was acting as a spam trigger:

"Thank you for registering at"

Dave said that he's picked up the phrase as loaded on some spam filter programs. To edit text within vBulletin, Dave recommended utilizing the following path:

Admin CP > Languages and phrases > Search in phrases

I tried this and it looks like you can edit this way. I've asked Dave for further information, which I will share as I get it.

Regarding LWAG's host, 24hostingnow.com, that does still seem to be a problem. At the moment, for about the 4th time in less that 3 months, the site is offline. I'll contact 2Checkout.com when their office is open to try to get it back up yet again.

One of the vBulletin forums lists about 8 recommended hosts for vBulletin. Frankly, I've never heard of any of them. I may have to pursue this as well as chase down the problem with registration.

Regards,
Richard