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  #1  
Old 25th August 2020, 12:04
Alex Smart Alex Smart is offline
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Question Fellow Member Dificulty

Hello,
I have recently had correspondence from a fellow Senior Member. He is having considerable difficulty in accessing the forum.

This is what he told me -
the problem is that the site prevents new registration and does not recognise my e-mail addresses for the purpose of updating my password ".

So my understanding is that as he has a new email address the forum does not allow him access to his membership details so that he can update and perhaps also change the password.
What should he do ?
OR
What can be done by the Forum to help the member ?

Thanks
Alex
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  #2  
Old 26th August 2020, 21:54
musec04 musec04 is offline
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Re: Fellow Member Dificulty

Hello Alex,


Has your friend tried updating his details using his old e-mail initially to sign in and then changing the details on his account? Hopefully, this is not a stupid question. I can't be certain but I thought that that was what I did when orange decided that they would no longer do webmail and I had to change my USP.


Also just from curiosity why is it difficult to register as a new member?



Regards,


Clint
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  #3  
Old 27th August 2020, 04:59
Dan O'Connell Dan O'Connell is offline
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Re: Fellow Member Dificulty

I am having the same difficulties at the Luftwaffe Research Group.
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  #4  
Old 27th August 2020, 06:56
Alex Smart Alex Smart is offline
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Re: Fellow Member Dificulty

Thank you both for your replies, but I have received answers from Nick and Ruy. So the problem should be sorted out soon.
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  #5  
Old 27th August 2020, 16:05
Alex Smart Alex Smart is offline
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Re: Fellow Member Dificulty

Thank you Nick and Ruy, my colleague is now back in the forum thanks to your kind help.

Last edited by Alex Smart; 28th August 2020 at 03:46.
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  #6  
Old 19th September 2020, 14:46
John Manrho John Manrho is offline
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Re: Fellow Member Dificulty

Ruy,

I have a friend in the NL also who can not access anymore or register again. He was a former member of TOCH. Can anybody contact me per email and that I connect the friend with the administrator?

Thanks,

John
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  #7  
Old 20th September 2020, 05:23
Dan O'Connell Dan O'Connell is offline
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Re: Fellow Member Dificulty

Quote:
Originally Posted by Dan O'Connell View Post
I am having the same difficulties at the Luftwaffe Research Group.

Still can't log into LRG, even after three notes to them.
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