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Old 25th August 2020, 12:04
Alex Smart Alex Smart is offline
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Join Date: Dec 2004
Location: Great Britain
Posts: 4,269
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Question Fellow Member Dificulty

Hello,
I have recently had correspondence from a fellow Senior Member. He is having considerable difficulty in accessing the forum.

This is what he told me -
the problem is that the site prevents new registration and does not recognise my e-mail addresses for the purpose of updating my password ".

So my understanding is that as he has a new email address the forum does not allow him access to his membership details so that he can update and perhaps also change the password.
What should he do ?
OR
What can be done by the Forum to help the member ?

Thanks
Alex
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